Our Policies

Privacy

At Ashwat Infotech, we respect your privacy and are committed to protecting any personally identifiable information you may provide through our website, https://ashwat.in/. We may collect information related to the behavior of visitors to our website for statistical purposes, but we do not disclose personally identifiable information to third parties.

For further information on our privacy practices or if you have any questions, please feel free to contact us via the contact information provided on our website.

Data Security

Your data security is a top priority for Ashwat Infotech. We implement advanced measures to ensure the protection of your information, including encryption, secure servers, and regular monitoring for vulnerabilities. Access to your data is restricted to authorized personnel only.

While we strive to use commercially acceptable means to protect your data, please note that no method of electronic transmission or storage is 100% secure.

Mail and Message Consents

By using our services, you consent to receive communications via email, text messages, or other electronic methods. These communications may include order updates, promotional offers, and important service notifications. You can opt-out of promotional communications at any time using the “unsubscribe” link or by contacting us directly.

Return, Refund, and Cancellation Policy

Return Policy:

We accept returns only in cases where a defective or incorrect item has been delivered. To be eligible for a return, the product must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.

Refund Policy:

Once we receive and inspect your returned item, we will notify you of the return status. Approved returns will be refunded to your original payment method within 7 business days, subject to your bank’s processing times.

Cancellation Policy:

You may cancel your order for a full refund anytime before dispatch. If the order has already been dispatched, the shipping fee will apply, and only the item cost will be refunded.

Shipping Policy

Delivery Times:

Delivery times vary based on location. Local deliveries typically take 1-2 business days, while national deliveries may take 3-4 business days. A tracking number will be provided once your order has been dispatched.

Return Shipping Costs:

Customers are responsible for covering their own shipping costs when returning an item. Please note that shipping costs are non-refundable.